A study published this week by Harris Interactive showed that branded apps can have a negative impact on a consumer’s view of a company. Seventy percent of respondents said an app that isn’t “useful or easy to use contributes to a negative perception about a brand.” Branded apps are becoming more and more commonplace, but the survey found that 38% of respondents are dissatisfied with branded apps. Users want apps that are more than just a marketing… Read more »
